Return Policy

Vitocare Store Return Policy

At Vitocare Store, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help.

Returns: You may return most items within 30 days of delivery for a full refund or exchange.
Condition: Items must be returned in their original condition, unused, and with all original packaging and tags.
Non-returnable items: For hygiene reasons, certain products such as opened cosmetics or skincare items cannot be returned.
How to return: Contact our customer service at [your email] or [phone number] to initiate a return. We will provide instructions on how to send your item back.
Refund processing: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days.
Return shipping: Customers are responsible for return shipping costs unless the item is defective or we sent the wrong product.

If you have any questions about our return policy, feel free to reach out!